Rating  - this program realy dosen't work well..........
I JUST BUY THIS PROGRAM,BUT I CAN'T USED BECAUSE THE CODE KEYS DOSEN'T WORK I JUST TRY TO CONTACT COSTUMER SUPPORT,BUT THEY DIDN'T HELP ME THEY HAVE A STUPID SISTEM, WHEN YOU ENTERED THE KEYS CODE BECAME A POP UP WHO SAID THE KEY CODE IS NOT ACEPTED, I'M SICK AND TIRED ABOUT COSTUMER SUPPORT, FOR THIS REASON I CAN'T USED THIS PROGRAM,,,,IT REALY SUCKS!!!! DON'T BUY IT......
Rating  - No Stars for Anyone Here
Originally I bought this for an XP machine that was fried shortly thereafter. When I got my new laptop with VISTA recently I thought I'd use the Instant DVD Recorder with that. I spent two days trying to figure out just which patches I needed - the site is confusing, their product names seem to be inconsistent, and there are way too many to sort through easily. Once I picked out what I needed, each patch/update took hours on a 2.0 ghz desktop with broadband - I didn't dare try on my laptop, which is slower.
The updates and patch seemed to install correctly on the laptop, everything looked deceptively efficient, until I tried to transfer from a home-recorded tape on the vcr to a dvd, and Instant DVD Recorder software froze the video twice on two tries.
I'm thinking there might well be a setting I could alter, but that's the next story...
Ok, bad enough, but then try to get help? The manuals on line are split into chapters and download even slower than the updates. I waded through as many unhelpful windows as I could stand, then tried writing for email support. After filling out the form I was invited to create an account (no SEND button), filled out another form (still no SEND button) and got the response "There is already an account for this email address" (STILL no SEND button). Is this just Pinnacle giving me the middle digit????
I submitted a request for a password reminder and was told that tech support and two other areas required "separate" passwords. Just who are these monkeys?
So, try it, but keep the receipt and return it promptly if it doesn't work for you. I hope it does work for you, I wish it would for me, or that I could get some help.
Rating  - Just getting started!
So far I'm impressed. I took the Dazzle out of the box and burned my first Dvd from Home video and no problems. My computer is a year old. I haven't done anything else yet but I'm happy with the product. I haven't used the editing features as of yet but I know with any product, experimenting and practice comes perfection. I gave it 4 out of 5 stars since I haven't used the other features yet. So far so good!
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Customer Reviews for Pinnacle Systems,230100033,613570218395,0613570218395,B000FCA0P8, |
