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Rating  - instructions missing
I couldn't get this to work on my parents TV/VCR/DVD combo although the code was there. However, even if I had, there are NO instructions on how to USE the device, ie: record with the VCR, or play the DVD. People might say that remote controllers area all the same, and I probably could have figured it out, but for my 80 year old+ parents it would have been useless.
I would have rated it zero if I'd had the choice.
Rating - The company changed its great customer support
This company USED to have great customer support that made it simple to get their remotes working with your TV. You called, a human answered, a human who spoke English perfectly and knew what she was doing. The codes didn't work with my remote -- no problem, she beamed one to me over the telephone. After that the remote worked perfectly with my ancient TV.
So, when I needed a new remote, I bought another one from them.
Alas! They don't even have their phone number on their Web site anymore or even an email address. There is a form to fill out -- and they claim that they will get in touch with you if you submit it. But that doesn't work, either. Every time I tried to submit the form, I got the message that the server wasn't responding. I tried for several days.
I can't call them. I can't email them. The form doesn't work. The remote doesn't work.
This is too bad: I thought I had finally found an American company with great customer service. I don't know why they changed their policy, but they did -- and now,their customer service is like most computer companies' customer service: useless. No wonder our economy is in a mess!
Rating  - not upgradeable remote
I got this remote about a month ago only to find out that it does not work with my Insignia DTV tuner. I contacted the company and they said that I need to purchase an upgradeable remote to make it work because this particular model does not have the code for my DTV tuner.
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Customer Reviews for One For All,URC4110,817386041103,0817386041103,B000FCP5L2, |
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Electronics : One For All URC 4110 4-Device Universal Big-Button Remote Control Customer Reviews
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