Rating  - Controls my TV, COX DVR, DVD/VCR Recorder, Receiver
I have Sony 52inch KDL-52V4100 LCD, Onkyo TX-SR605 receiver, Cox Scientific Atlanta Explorer 8240HDC, and a SONY combo recorder DVD/VCR RDR-VX560.
PROS: Great product. My wife loves it (she says you mean I don't have to press the INPUT button on the tv anymore to tell it I'm watching tv or COX cable box or the DVD player?).
CONS: The software 7.5 has a bug: The WATCH MOVIE button only points to the DVD ACTIVITY (which is fine) even though the software says it can be mapped to ther activities -- tech said new software version will be released around Dec 2008. Tech support is wonderful... waited less than 30 seconds. Techs from India are hard to understand but very polite. Sometimes I get an American tech so I don't have to struggle to understand what's said.
When I press the MORE ACTIVITIES button, there's only the NEXT buttons and no BACK button (although I can click the MORE ACTIVITIES button to go back to the first screen).
In the MORE ACTIVITIES button, the other activities can't be sorted the way I want, I would have to delete my activities in the software and recreate them in the order I want to see them sorted.
When controlling my DVD player, the REWIND button is on the other side far away from the FORWARD button which forces me to use my left hand to press the REWIND button.
Rating  - Great remote for sub-$100 - Does it all
Not fancy, but just a peanut that getter done. Programming software intuitive. Did have to make 2 calls to support, one to obtain correct codes for my Dish DVR-722 and properly set up Watch DVD/VCR modes.
I have a Sony combo DVD/VCR hard to find remote that control this device, but the 670 can. This remote has a lot of options and customizing features you would expect from a $200 remote. RECOMMENDED.
Samsung PN50A650 Plasma TV
Sony SLVD370P DVD_VCR
Yamaha RX-V663 AV Receiver
Dish Network VPI-722 DVR**
(**probably will have to IR learn one code for Logitech to update remote with proper codes.)
All of your remote programming is on Logitech's server (internet access required), tech support can view, update and simulate your programming.
Rating  - Disappointed in customer support and button arrangement
After reading the great reviews, I had high expectations for this remote, but it failed me in two ways:
1. A bug in the latest 670 firmware does not allow customizing the activity buttons...those buttons which allow you to turn on or off all the video and audio components with the push of a single button. Although the activity buttons are what distinguishes this remote from other remotes, Logitech decided the bug was not important enough to fix immediately because there are some awkward workarounds. But explain those workarounds to your wife that you promised a simple remote for your complex setup... The best estimate now is that it be at least another month to fix what should be a minor firmware bug that was introduced two months ago. You can check the Logitech Forums to see if it has been fixed.
2. The buttons are small, not arranged logically, and difficult to read. As a result, the the only advantage of this remote over the five factory remotes it was to replace is the currently-awkward activity buttons, which only reduced the number of remotes we juggle down to four. Needless to say, my wife was not impressed.
Rating - Great features; Buggy software; Good technical support
This unit does a good job in locating all the devices I use at home correctly. Some of the models I have were over 10 years old. I was also able to conveniently program all the key activities for my entertainment centers.
The software was pretty buggy. There is a known bug (support acknowledged it) which you cannot re-assign the activities buttons correctly. I was told that they are working on a fix which would be available within 1-2 months. The other issue is that you cannot arrange the activities on the screen in the order you like neither.
The support team was great. Response was timely and they are honest in acknowledging the existing software issues.
Rating - Returning it
Software has bugs. It recognized all hardware, yet does not set the remote to execute all the right commands. I attempted to configure TV, DVR, receiver and DVD player. Remote would power all hardware on/off appropriately but refused to send proper hardware input commands to the TV. TV and DVR would power-on, but TV didn't connect with DVR. Logitech's FAQ's/Help were not useful.
Even if the remote would work, to me it seemed that it would easily allow only limited access to functions that are quickly accessible with the DVR and TV remotes (e.g. swapping between DVR tuners, going to "On Demand" cable, executing picture-in-picture, etc.). Channel selection and volume control are quick and easy, but accomplishing anything more complex appeared to be challenging.
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Customer Reviews for Logitech,915-000002,097855042927,0097855042927,B000IMSK8Y, |
